Upload Documents

Business Information

DBA Name*

Doing Business As

Legal Business Name*

Industry*

What is your industry?*

10MB size limit per file. Accepted file formats include: pdf, jpg, jpeg, doc, docx, gif, png, csv, xls, xlsx

Articles of Incorporation

Upload Articles

A set of formal documents filed with a government body that establish the existence of your corporation in the US, and are filed with the Secretary of State.

Voided Check

Voided Business Check (Or Bank Letter)

Temporary checks will not be accepted by the processing bank. The processing bank needs to see the business name, address, routing, and account numbers on the check for it to be acceptable.

If you don’t have business bank checks, ask your business’ bank to provide you with a letter, on bank letterhead, with ALL of the following:

Name of Your Business
Business’ Bank Account Number
Business’ Routing Number
The statement: “This business’ account is in good standing”
The banker’s contact information
The banker’s signature

Drivers License or Passport

A color copy of Your Driver’s License or Passport (Front Only)

ID must be for the listed owner of the business. This same owner will sign the merchant account application. Front Only, please

Drivers License or Passport - Owner 2

A color copy of Your Driver’s License or Passport (Front Only)

ID must be for the listed owner of the business. This same owner will sign the merchant account application. Front Only, please

Bank Statements

3 Most Recent Months of Previous Business Bank Statements (or personal bank statements if a new business)

Must be downloaded or scanned copies of the full monthly statement, not merely screenshots. These are available through your business bank’s online login and are also usually sent from your bank by mail each month. For new businesses please provide the last 3 months of personal bank statements for the signer / owner of the corporation.

Bank Statement 1

Bank Statement*

Month*

Year*

Bank Statement*

Bank Statement 2

Statement Type*

Month*

Year*

Bank Statement*

Bank Statement 3

Statement Type*

Month*

Year*

Bank Statement*

Bank Statement 4 (If Applicable)

Statement Type*

Month*

Year*

Bank Statement*

Bank Statement 5 (If Applicable)

Statement Type*

Month*

Year*

Bank Statement*

Bank Statement 6 (If Applicable)

Statement Type*

Month*

Year*

Bank Statement*

Processing Statements (If Applicable)

3 Most Recent Months Previous Credit Card or ACH Processing Statements (if available)

Must be downloaded or scanned copies of the full monthly statement, not merely screenshots. These are available through your previous/current merchant account provider’s online login, or by calling your old credit card processor. For new businesses, or if you haven’t accepted credit cards in the past, omit this requirement. If, however, your bank statements indicate you’ve accepted credit cards in the past, you cannot be approved without providing those documents.

Processing Statement 1 (If Available)

Month*

Year*

Processing Statement*

Processing Statement 2 (If Available)

Month*

Year*

Processing Statement*

Processing Statement 3 (If Available)

Month*

Year*

Processing Statement*

Processing Statement 4 (If Available)

Month*

Year*

Processing Statement*

Processing Statement 5 (If Available)

Month*

Year*

Processing Statement*

Processing Statement 6 (If Available)

Month*

Year*

Processing Statement*

EIN Confirmation

EIN Confirmation Upload

You receive an EIN Confirmation Letter once you have completed the Employer Identification Number (EIN) application on the IRS website. Learn more here

Operating Agreement (If Available)

Operating Agreement Upload

An operating agreement is a special type of business contract that describes the operations of a limited liability company (LLC), setting forth the agreements between the members of the LLC (the owners). An operating agreement can be compared to the by-laws of a corporation

Utility Bill

Utility Bill Upload

Showing proof of your entity's address by providing a bill preferably, Gas, Electric, and/or water/

Proof of Website Registration

Website Registration Upload

If Domain Registration Info is Public

Screenshot of your registration profile is sufficient or copy of WhoIs information if no URL privacy is on.

If Domain Registration Info is Private

You will need to provide proof of your registrant information. A screenshot of your GoDaddy or other Registration will suffice. You may have to prove ownership of it to a third party such as a bank or other institution.

Certificate of Analysis (COA) / Lab Results

A Certificate of Analysis is a document issued by Quality Assurance that confirms that a regulated product meets its product specification. They commonly contain the actual results obtained from testing performed as part of quality control of an individual batch of a product.

Note: the bank requires a complete and current product list for all CBD and Non-CBD products being sold on your site. Please upload a COA for each CBD product you sell. The COA files must include the name of the product as it's listed on your website and in your product list.

Example: Product List shows “50Mg CBD Cream - Berry Scented”, the COA should be named “50Mg CBD Cream – Berry Scented COA”. If the product has changed or other ingredients have been added to make a cream or salve, as an example, we need the finalized product COA test. If your business is only re-package a product you purchase from a manufacturer, such as a tincture of pure CBD without any additives, the original COA will suffice but keep in mind that the file name should match the name of the product on your site and on the product list.

If you have more than 4 CBD products for sale on your site, you can email your COAs (properly named) to [email protected].

Product 1

As listed on your website and product list

Product 1 Upload

Product 2

As listed on your website and product list

Product 2 Upload

Product 3

As listed on your website and product list

Product 3 Upload

Product 4

As listed on your website and product list

Product 4 Upload

State issued Business License or Tax Permit

License/Permit Upload

This license is not specific to CBD; please provide a standard business license issued by your state to operate a business in that state.

Product List

Product List Upload

A complete (CURRENT) product list for all CBD and Non-CBD products listed on your site. Underwriters will verify every product being sold on the website to match it against the product list supplied. Excel format is acceptable.

Download Excel Template

DBA Business Filing

DBA Business Filing Upload

State and local governments usually require companies to register any alternate names under which they do business. Called a Doing Business As (DBA) filing, this action allows your company to legally operate under a trade name, also known as an "assumed" or "fictitious" name.

RDR Vendor Agreement

RDR Vendor Agreement Upload

An RDR Vendor Agreement document is a legal contract between a merchant and a rapid dispute resolution (RDR) vendor. It outlines the terms and conditions of the merchant's use of the RDR service, including fees, dispute resolution processes, and any other applicable terms.

CB Vendor Agreement

CB Vendor Agreement Upload

A Chargeback Mitigation Vendor Agreement document is a legal contract between a merchant and a chargeback mitigation vendor. It outlines the terms and conditions of the merchant's use of the chargeback mitigation service, including fees, dispute resolution processes, and any other applicable terms.

Customer Service Agreement

Customer Service Agreement Upload

Agreement for Outsourcing Call Center Support

Ad Network Agreement (If Available)

Ad Network Upload

Agreement for a 3rd party provider of an advertising network to manages the placement of advertisements made available on websites and/or software applications.

CRM Agreement (If Available)

CRM Agreement Upload

For customer-centric organizations, customer relationship management (CRM) software is a high-stakes investment. They rely on their CRM to store and analyze data and to make the most out of new and longstanding relationships.

Proof of Inventory (if applicable)

Proof of Inventory Upload

Proof of Inventory - proof that you have inventory of the product you're selling. This can be in the form of an executed agreement with your supplier, invoices of purchases with your supplier, or photos of the physical inventory.

Fulfillment Agreement

Fulfillment Agreement - agreement with the company that handles fulfillment for your business. The agreement must be executed by both parties and contain all pages of the agreement.

Call Script

Call Script Upload

Call Script - for merchants accepting orders over the phone. A document showing the defined course of action to be personalized for each conversation with a potential customer. A Call Script documents how your team is instructed to "close the deal" with your customers.

Credit Card Authorization

Credit Card Authorization Upload

Credit Card Authorization Form - for merchants accepting orders over the phone. A copy of the form you provide to your customers showing the card information and authorization from the customer to bill their credit card (including their signature).

Intellectual Property Agreement

Intellectual Property Agreement Upload

Intellectual Property Agreement - If you're selling a digital product, the bank requires an Intellectual Property agreement showing that you have the rights to sell the content you're selling.

Tax Returns

Tax Returns (personal or business)
If your business is new, the underwriting team may request a copy of your personal tax returns for the past 2 years. The underwriter will review your tax returns to determine your monthly income (that’s your loan-eligible income).

If your business has filed taxes twice then you can provide business tax returns instead.

Tax Return 1

Tax Return Type

Month

Year

Tax Return 1 Upload

Tax Return 2

Tax Return Type

Month

Year

Tax Return 2 Upload

Chargeback Management Vendor Agreement

Chargeback Agreement Upload

Chargeback Management Vendor Agreement - A copy of the agreement between the merchant and the chargeback management vendor. Must be signed by both parties. Demonstrates to the underwriter that your business is less likely to have chargeback issues.